Playstation 3 problems, repaired and came back worse!?
I have had my PS3 since 2007 when it first came out (60GB model) and has been great for the past 2 years and a bit up till just over a week ago…
First off started with disc reading problems and it needed to have its disc reader laser replaced (sorry am not very technical with names) and i gave it in to the retailer i bought it from because i had extended warranty for 3 years thank god and they sent it off for repairs somewhere down in essex to professionals who fix sony equipment for a living (so i was told).
So then i got it back yesterday(less than a week later) and they told me they did replace the thing i thort it would be, first problem i noticed when i opened the box is it was covered completely in like a very mild saw dust inside and out of the console (even in the hardrive which i took out today to check) which is my first question whats all that about since there wasent anything in the box itself? was just foam to protect it and the cardboard box itself!
Second problem was switching the console on literally worked for like a minute before the screen froze and became completely useless, switched it on and off again (had to be switched off at the main power switch at the back because the power button on the front wouldent work) when i switched it back on the power button at the front still wouldent work and now the bluetooth lights on the front either dont come on at all or flicker like mad when the screen instantly freezes again and wont recognize my ps pads at all even when i plug them in via usb and its been like this for 12 hours now nothing will work!
just wondering if anyone else has had the same problem here and what they ended up doing? any compensation for an irreplaceable console? or give me my money back? i dont want a tade in since i spent £450 on this and any console they give me now i’m loosing money and as for repairs i have lost all faith.
My retailer is comet btw and before i sent it off for repairs EVERYTHING worked on it fine except for the laser reader and if anyone works in retail would be great for some sure win tips *thumbs up*
thanks in advance!
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Tagged with: 3 Years • Btw • Cardboard Box • Comet • Essex • Extended Warranty • Faith • Flicker • Hardrive • Money Back • Playstation • Playstation 3 • Power Button • Power Switch • Ps3 • Reading Problems • Sony • Sony Equipment • Tade • Warranty
Filed under: Ps3 Repair Guide Q&A
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Well you should take it back to get it fixed again obviously. If at all possible, ask them if they can send it to sony. Or try calling Sony tech support themselves and ask if theres anything they can do about it. There are plenty of horror stories of ps3’s getting repaired by 3rd party repairing companies. You should ALWAYS send it to the manufacturer. They will ALWAYS fix it for sure.
all you have to do is go to google and type in whats sonys number, then go to the first link. and then it will say playstation number call them. then u will have to foolow steps. u give them your email then u receive it and do a sheet when u click the link. that they gave u. then a ups guy will come give u a box u put your ps3 in it NO GAMES AND NO WIRES! then they fix it and if u still ahve the warrenty they will fix it for free. but if u dont u pay 150 dollars. then if they cant fix it they give u a whole new one for free! i hoped i helped!